Pharmacy First
We can give you advice on a range of conditions and suggest medicines that can help. We may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).
Conditions we can treat as part of Pharmacy First are:
✅ Ear infections (children aged 1–17)
✅ Impetigo (age 1+)
✅ Infected insect bites (age 1+)
✅ Shingles (adults aged 18+)
✅ Sinusitis (age 12+)
✅ Sore throats (age 5+)
✅ Uncomplicated UTIs (women aged 16–64)
PHARMACY FIRST
Conditions we can treat as part of Pharmacy First are
Impetigo
Impetigo is a skin infection that's very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it's very common in young children. Why not use our pharmacy first service within our pharmacy to quickly help with Impetigo.
Rapid Impetigo relief with our pharmacy service.
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Shingles
Shingles is a viral infection that manifests as a painful rash, affecting people of all ages but more commonly seen in the elderly. It is caused by the same virus that causes chickenpox and can leave lasting nerve pain. Early treatment is key to managing this uncomfortable condition.
Fast, effective treatment for painful shingles rash.
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Sinusitis
Sinusitis is the painful swelling of the sinus cavities, commonly triggered by an infection. Although a common ailment, it typically resolves within a month. However, if symptoms persist, medication can aid in a speedier recovery. Don't suffer in silence, seek treatment to help alleviate sinus discomfort.
Fast relief from sinus pain and discomfort.
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Sore Throat
Sore throats are a frequent occurrence, but usually not a cause for concern. With time, they typically resolve on their own, lasting no longer than a week. So, there's no need to fret when the discomfort hits. Our pharmacy first service can help you to speedily recover.
Quickly heal sore throats with our pharmacy service.
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Urinary Tract Infections (UTIs)
Urinary tract infections (UTIs) are usually caused by bacteria from poo entering the urinary tract. The bacteria enter through the tube that carries pee out of the body (urethra). Women have a shorter urethra than men. This means bacteria are more likely to reach the bladder or kidneys and cause an infection.
UTI Relief: Eliminate bacterial infections and discomfort.
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No services
About Pharmacy First
We can provide you the same treatments you would get from a GP.
The pharmacy first service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How can Pharmacy First save time?
Pharmacy First will help you get seen by a healthcare professional quickly.
Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.
What are the benefits of Pharmacy First?
Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.
Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.
If it turns out you need treatment from a GP, your pharmacist can also refer you to them.
Who is eligible for Pharmacy First?
Only patients in England will be eligible for the Pharmacy First service.
Will I need to prove that I don't have to pay for my prescriptions?
If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.
What will the pharmacist ask during my consultation?
Our pharmacist will want to understand:
- The symptoms you're experiencing
- Your medical history
- If you're experiencing any other types of illness.
